Nico Polintan

CEO and Founder

A seasoned professional with over a decade of experience in the BPO Industry and Administrative Operations responsible in delivering operational efficiency and service to clients, partners and teammates within the organization.

Advanced through various roles over the years, gaining extensive experience in team leadership, process optimization, and client relationship management.

Skills: Team Leadership, Performance Management and Implementation of KPIs, Process Optimization: Six Sigma, Client Relationship Management, Training and Development: Designing and delivering training programs, Strategic Planning: Collaborating with senior management to drive growth and revenue, Administrative Support: Managing schedules and coordinating meetings, Data Management: Organizing and maintaining databases, P&L Analysis, Project Management and Digital Marketing: Supporting online marketing efforts, including social media management, content creation, and email campaigns.

Nico Polintan

COO and Founder

Highly organized and detail-oriented leader with over 16 years of experience providing comprehensive administrative support to businesses and entrepreneurs. Expertise spans across various domains, including administrative tasks, customer service, project management, and digital marketing, dedicated to helping clients/partners in streamlining their operations and focus on their core business activities by handling their day-to-day tasks efficiently.

Proficient in Microsoft Office Suite, Google Workspace, Trello, Asana, Slack, and various CRM systems.

Expertise in Social Media Management, Group of Moderation, Content Creation, SEO, and Email Marketing

Supported C-level executives with calendar management, project management, travel arrangements, and meeting coordination